Claims & Insurance Support
Practical survey attendance and reporting for insurers, carriers and claims professionals
NETAS SURVEYS assists in cargo, marine and transport-related matters requiring factual investigation, attendance, documentation and reporting across Lithuania, Latvia and Estonia.
For Insurers and Claims Handlers
We understand that insurers and claims professionals often require fast response, clear factual findings, practical documentation, timely communication, reporting that can be used for further handling and assessment. Our reporting is structured with those needs in mind. We aim to distinguish clearly between observed facts, available documents, reported background and matters that may remain subject to further clarification.
For Liability Matters
In liability-related assignments, early documentation can be critical. The sequence of handling, visible condition, packing, securing, transport circumstances and mitigation efforts may all be relevant.
We assist by documenting the available factual position at the time of attendance and by recording relevant observations that may later assist in evaluating the matter.
What We Assist With
We provide support in relation to:
- cargo damage claims
- transport and handling incidents
- wet damage and moisture-related matters
- shortage and quantity disputes
- contamination allegations
- reefer and temperature-related claims
- loading and discharge issues
- joint surveys
- mitigation and salvage considerations
- expert attendance and reporting support
Our involvement may range from initial attendance and inspection through to survey reporting and practical support for further claims handling.